Residential Service Contracts: What You Should Know

Schedule a Professional Seasonal Tune-Up!

You will enjoy greater comfort, lower costs and a longer life for your system when you have a quality maintenance plan. With three different levels of service and protection, there is sure to be a plan to fit your needs.

This basic plan includes a one-time inspection of your heating or air conditioning unit. Benefits include:

Lower energy costs due to maximum efficiency
Dependability you can count on
Helps prolong the life of your equipment
Maintains safe and healthy operation
Protects the environment

This plan includes a semi-annual inspection of your equipment; once during the cooling season and once during the heating season. Benefits include:

ALL THE BENEFITS OF THE SILVER PLAN, PLUS...
10% discount on all repairs
1 full year labor warranty on repairs
Priority scheduling
No over-time rate for emergency repairs (trip/diagnostic fee charged at over-time rate)
Includes 24-hour Emergency Service
Monthly and Yearly payment plans available

This is the best plan available, providing you with year long, worry-free protection.* Benefits include:

ALL THE BENEFITS OF THE SILVER & PLATINUM PLANS, PLUS...
Full PARTS & LABOR for all repairs due to equipment failure
Semi-annual maintenance as in the Silver Star plan
TOP Priority scheduling
No charge for evening or weekend emergency service
Includes 24-hour Emergency Service
Monthly and Yearly payment plans available

* Pre-Inspection may be required to qualify for the Gold Star Plan.

** Platinum Star and Gold Star Plans are highly recommended for individuals with health concerns; who require fast response times and depend on limited down-time of their HVAC system.

*** 24 hour Emergency Service is for Platinum Star and Gold Star Customers Only.

Please contact our office for pricing.

Maintenance Inspections on thermal storage, humidifiers, oil units, geo-thermal units, etc., may be added to any of these plans for an additional fee.

* CALL FOR COMMERCIAL PRICING

A/C & Heat Pump Inspections:

Clean air filter
Wash I/D coil (extensive cleaning extra)
Check and flush condensate drains (must have cleanout Tee - extra task to install)
Flush condensate pan
Clean and flush condensate pump if applicable
Check aux. pan for cracks or bad seals
Do visual check of ductwork for leaks or deterioration
Wash O/D coil if needed (extensive cleaning extra)
Tighten electrical connections
Check incoming voltage
Check amp draw of compressor
Check amp draw of indoor fan motor
Check amp draw of outdoor fan motor
Check for loose or frayed wires
Inspect contactor points
Inspect capacitors for leakage
Take sensor readings if applicable

Replace missing armaflex up to 12” at no charge
Make sure o/d unit is raised if it's a heat pump - (minimum 4” above pad)
Lubricate motor
Check blower wheel (extensive cleaning extra)
Check for proper airflow - CFM
Check refrigerant pressures
Check superheat readings
Check subcooling readings
Take temperature readings (dry bulb)
Take temperature readings (wet bulb)
Check thermostat calibration
Check piping for possible rub-throughs
Make recommendations to customer in writing
Take all readings in heat mode - H/P
Check for proper defrost operation - H/P
Check backup heat - H/P
Check any lockout controls - H/P

Gas-Fired Equipment Inspections:

Gas Boilers:

Tighten electrical connections
Check wiring
Check incoming voltage
Check transformers
Check amp draw of inducer motor
Check amp draw of circulator
Check intake and exhaust vents
Check boiler limits and safety controls
Check aquastat
Check and clear condensate drains and trap
Check all pressure switches
Check ignitor
Check and clean flame sensor if necessary
Check for water leaks
Check water pressure
Check incoming gas pressure
Check manifold gas pressure
Check burner operation
Check zone valves for each zone
Make any recommendations to customer

Gas Furnaces:

Clean air filter
Tighten electrical connections
Check incoming voltage
Check amp draw of the fan motor
Check amp draw of inducer motor
Check blower wheel (extensive cleaning extra)
Check for loose or frayed wires
Lubricate motor
Check for proper CFM
Check limit operation
Check gas condensate tubing and traps
Check all pressure switches
Check all venting and terminations
Check ignitor
Check and clean flame sensor (if needed)
Check visible area of heat exchanger
On 80+ gas furnace clean heat exchanger
Check pilot and thermocouple
Check gas pressures - incoming
Check gas pressures - manifold
Check all safety controls
Check burner operation
Check heat exchanger temperature rise
Inspect ductwork for leaks or problems
Make any recommendations to customer

Back To Commercial Home Page